Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-south-padre-island-texas.primarycareaid.com (referred to as “the Company,” “we,” or “us”). We are dedicated to protecting the privacy and data security of our users, particularly when it comes to personal information. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Commercial and Transactional Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant data protection regulations.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to third-party websites, applications, products, or services accessed through links on our platform. These entities have their own privacy policies governing the collection and use of your personal data, so it is essential to review these policies before providing any information.

Processing Activities

This policy describes how we handle personal data when:

  • You utilize our applications, services, or products as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You engage with us through communications, including newsletters, emails, calls, or texts/SMS.

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Credit card details and billing information used for transactions.
  • Financial Information: Banking information and financial records for processing payments or refunds.
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses.
  • Location Data: Geolocation information from your device when using our location-based services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data from social media platforms when you interact with us on these sites.
  • Product Information: Details about the products you have shown interest in or purchased from our website.

We collect this data through multiple sources: user input forms, interactions with our applications and services, analytics tools, cookies, and third parties who provide us with information subject to their privacy policies.

Cookies

Cookies are small text files placed on your device by websites to enhance user experience and track certain types of data. We utilize cookies for the following purposes:

  • Strictly Necessary: These cookies enable core functionalities like login, navigation, and access to secure areas of our site.
  • Preference: Cookies store settings and preferences to personalize your experience.
  • Analytics: Tracking user behavior helps us analyze website performance and improve functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purpose it was collected. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the information unless otherwise required by law.

Children’s Privacy

Our services are not directed towards children under 18 years of age. We do not knowingly collect personal data from this demographic and have taken measures to prevent it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal information under certain circumstances.
  • Restriction: Limit the use of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or file appeals/complaints, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your personal data.

Contact Information

For any questions related to privacy, data security, or this policy, please contact us:

  • Email: privacy@home-care-services-south-padre-island-texas.primarycareaid.com
  • Mail: Privacy Team, Home Care Services South Padre Island, Texas, USA (provide complete address)